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FAQ

  • How long is processing and shipping/delivery?
    The Slay Daze team will work diligently to process orders within 24hrs the order is placed. All hair is PREORDERED. -Please allow up to 7-14 BUSINESS day(s) for shipping/delivery sometimes sooner. Orders will be shipped every Monday and Friday, excluding holidays. -Tracking information will be sent once ordered is prepared for shipment. After your tracking information is received, please allow 24hrs for your tracking activity to become available. You may create a login account as well to track your order(s). -After orders are shipped, we no longer have control of your order and we ask that you continue to track your order or contact USPS for more tracking information.
  • Do you offer refunds/exchanges?
    Because all of our hair is PREORDERED, all sales are FINAL and refunds and/or exchanges can not be granted.
  • What payment methods are accepted?
    PayPal or any Visa debit/credit card. PayPal account not required to submit payment.
  • Can changes be made to my order after being placed?
    Because our team works diligently to process and ship orders as soon as possible, orders can not be altered when payments have been received.
  • Is local pick-up available?
    Local pick up is currently unavailable.
  • How many bundles are needed for a sew-in?
    Depending on the desired sew-in varies in the amount of bundles needed. For bob sew-ins traditional/closure, I recommend 2 bundles lengths ranging between 12”-16”. For traditional/closure sew-ins I recommend 3-4 bundles depending on desired lengths.
  • What is your turnaround time for custom units?
    Please allow up to 7-10 business days(shipping not included) after your order is placed to have order ready.
  • How many bundles/closure are needed for a custom unit?
    Depending on the desired style the quantity varies. For bob cut custom units I recommend 2 bundles and a closure. Lengths ranging from 12” to 16”. For longer style custom units, I recommend 3-4 bundles and a closure.
  • What products do you recommend for the hair?
    Shampoo- Pantene Daily Moisture Renewal Conditioner- Pantene Daily Moisture Renewal Chi Silk Infusion as a heat protectant(nickel size amount). OGX Renewing Moroccan Argan Oil for anti frizz.
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